OpenServed

Global digital business transformation agency combining experience design, technology, marketing and strategy.

3 Client-verified badges

62 case studies

D'Addario Client-verified
Web Design, Web Development
Manufacturing
1K-5K Employees
N/A
Farmingdale, NY
N/A
  • +139% B2C revenue
  • +275% revenue from custom products
  • 65% of 2018 revenue came through the B2B portal
  • Platform handles 5,000+ SKUs with real-time inventory and personalized pricing
Copenhagen Airports Client-verified
Content Marketing, Web Design
Transportation
1K-5K Employees
N/A
Copenhagen, Denmark
N/A
  • $7.3M saved on customer service
  • $5.9M revenue growth, +34% on shop.cph.dk in 2015
  • +200% average order value when combining offline and online shopping
  • Won two Danish Digital Awards 2016
Pictet Group Client-verified
Content Marketing
Finance
5K-10K Employees
N/A
Geneva, Switzerland
N/A
  • +25% average order value
  • Project extended to Pictet's standalone Japanese website
  • Pictet staff trained to optimize the site in-house with no added headcount
Content Marketing
Telecom
10K+ Employees
N/A
Mexico City, Mexico
N/A
  • -64% cost per lead
  • Higher MQLs and SQLs year on year
  • Paid media investment reduced to a minimum
Web Design
Automotive
5K-10K Employees
N/A
Swansea, United Kingdom
N/A
  • Vehicle Management transaction time cut from 10 days to 3 minutes
  • Personalised Registration cut from 4 weeks to 3 minutes
  • Digital take-up grew to approaching 90%
Web Development
Retail
10K+ Employees
N/A
Manchester, United Kingdom
N/A
  • +50% net sentiment, the most talked-about grocer on social
  • +336% average time on page for the new site
  • -80% site searches (users found what they wanted faster)
  • 96% brand recall in creative testing
  • 1,072 conversions and £35,000 revenue from one display ad in a quarter
Web Design
Manufacturing
10K+ Employees
N/A
Bjerringbro, Denmark
N/A
  • 65 websites rolled out globally
  • +20% global website traffic
  • Exceeded the 2020 customer journey goal by 41%
  • +131% quote acceptance via automated follow-up
Content Marketing
Consumer Goods
10K+ Employees
N/A
Cincinnati, OH
N/A
  • 1,000+ bullying stories shared
  • 250,000+ students in 450+ UK schools signed up to the education program
  • Best performing brand asset at point of market entry, 3x the TikTok benchmark
Content Marketing
Alcohol
10K+ Employees
N/A
Copenhagen, Denmark
N/A
  • 833 bars and restaurants joined the campaign
  • 31,801 bids placed in two weeks
  • 67M social views
  • SEK 1M raised
Web Design, Content Marketing
Manufacturing
10K+ Employees
N/A
Chicago, IL
N/A
  • +60% click-through rate
  • -84% cost per click (from $226 in 2021 to $36 in 2023)
  • +68% leads generated
Content Marketing
Manufacturing
10K+ Employees
N/A
Stockholm, Sweden
N/A
  • 300M+ reach in each campaign phase
  • 34M+ views of the campaign video
  • Performed well above target on all metrics
Web Design
Travel
10K+ Employees
N/A
Dubai, United Arab Emirates
N/A
  • +27% traffic
  • +32% loyalty and retention
  • +47% member acquisition
Content Marketing
Manufacturing
10K+ Employees
N/A
Stockholm, Sweden
N/A
  • 130M impressions and 65M film views
  • +20% brand awareness, +10% perceived 5G leadership
  • -63% bounce rate, +75% new sessions
Web Development
Manufacturing
10K+ Employees
N/A
Wyoming, MI
N/A
  • +20% in the segment of users ordering 90%+ online
  • +99% improvement to customer feature requests
  • Canada adoption up from 25% to 96%
Content Marketing
Pharma
10K+ Employees
N/A
Heerlen, Netherlands
N/A
  • 6.5M impressions and 30,000+ clicks from the first 8 Bright Stories
  • 0.47% click-through rate, above benchmark
  • 573,000 video views
Web Design, Content Marketing
Consumer Goods
10K+ Employees
N/A
Chicago, IL
N/A
  • -6% bounce rate
  • +20K users
  • Improved SEO score
Web Design, Web Development
Retail
10K+ Employees
N/A
Copenhagen, Denmark
N/A
  • Site traffic grew from 100M visits (2014) to 320M visits (2019)
  • Online revenue of DKK 5.4B in 2020
  • Social visits grew from 10.5M to 24.6M
Web Design
Finance
10K+ Employees
N/A
Newcastle upon Tyne, United Kingdom
N/A
  • +150% page views on the Sage One product
  • +100% time on page vs the legacy site
  • +33% sessions vs the legacy site
Content Marketing
Consumer Goods
10K+ Employees
N/A
Cincinnati, OH
N/A
  • 200+ articles in Italy, UK, Spain and Canada (Elle, Vogue, Vanity Fair)
  • 250M+ impressions
  • 3M+ people saw the TV interviews; 130+ influencer posts
Web Design
Retail
1K-5K Employees
N/A
Bridgwater, United Kingdom
N/A
  • 1.1M+ orders and £27M revenue in the first 12 months
  • 500,000+ downloads
  • App accounts for 10% of UK Toolstation sales
Content Marketing
Retail
10K+ Employees
N/A
London, United Kingdom
N/A
  • 80% of quiz takers viewed their action plans
  • 5+ additional pages per session vs the Unilever.com average
  • -37% bounce rate vs the Unilever.com average
Content Marketing, Web Design, Web Development
Automotive
10K+ Employees
N/A
Gothenburg, Sweden
N/A
  • +454% website visits
  • 3.3M people reached on social from a single campaign
  • 7x the automotive industry average click-through rate on Facebook
Content Marketing
Automotive
10K+ Employees
N/A
Gothenburg, Sweden
N/A
  • 9.5M ad impressions
  • 1.3M video views
  • 25K paid social ad engagements
Web Development
Manufacturing
5K-10K Employees
N/A
Zurich, Switzerland
N/A
  • 150,000+ page visits to the new Robotics One portal during rollout
  • 15,900 manual searches handled by AI-powered search
  • Hundreds of customers joined the portal, nearly half of them net-new