OpenServed

Global digital business transformation agency combining experience design, technology, marketing and strategy.

3 Client-verified badges

62 case studies

Web Development
Transportation
1K-5K Employees
N/A
London, United Kingdom
N/A
  • +11% transactions
  • +13% revenue
  • +19% desktop conversion rate
Web Design, Web Development
Consumer Goods
10K+ Employees
N/A
McLean, VA
N/A
  • +20% sales uplift across D2C channels
  • +10% average order value
  • Composable front end for launching new propositions across brands and markets
Content Marketing
Consumer Goods
10K+ Employees
N/A
Purchase, NY
N/A
  • -35% operating costs
  • Up to 1,200% ROI optimization; 600% ROI optimization on content creation
  • -35% agency fees
  • +35% media buying ROI
Web Design
Government
N/A
N/A
London, United Kingdom
N/A
  • Moved to 2nd on the Times Top 100 Graduate Recruiters
  • Applications up from 45,000 to 50,000
  • Time-to-offer of 12 weeks vs a historic 6-9 months
Web Design
Automotive
N/A
N/A
Brussels, Belgium
N/A
  • +274% call-to-action clicks
  • +190% lead conversions
  • +41% completed vehicle configurations
Web Development
Transportation
N/A
N/A
London, United Kingdom
N/A
  • Digital take-up up from 37% to 57%
  • Application completion rate up from 33% to 70%
  • £4.75M forecast first-year savings for local government
Web Development
Travel
N/A
N/A
Copenhagen, Denmark
N/A
  • 56% conversion rate
  • 2.8M+ attraction details viewed in the app
  • Average app session of 24 minutes 54 seconds
  • Day 6 churn rate of 10%
Content Marketing, Web Development
Retail
N/A
N/A
Gothenburg, Sweden
N/A
  • +49% new customers vs the same period in 2022
  • 95% faster sellout than the average for Eton's new collections
  • +31% organic clicks
Web Design
Entertainment
N/A
N/A
Preston, United Kingdom
N/A
  • Migration completed in 9 months (66 themes, 1M content items)
  • Platform hosts 80% of all UK football websites
  • -7% bounce rate, 75% of traffic on mobile
Content Marketing
Retail
N/A
N/A
Gothenburg, Sweden
N/A
  • +98.4% organic new user traffic
  • 137M PR reach
  • +42% new customer acquisition during the campaign
  • +100% brand search queries
Web Design, Web Development
Travel
N/A
N/A
Dubai, United Arab Emirates
N/A
  • $2.5M online ticket sales
  • 24,000+ tickets sold online
  • 500,000+ visits
Web Design
Insurance
N/A
N/A
Copenhagen, Denmark
N/A
  • +275% growth in digital claims adoption
  • +87.5% conversion rate
  • 66% of claims now auto-approved
Web Design
Transportation
N/A
N/A
London, United Kingdom
N/A
  • Digital Railcards launched in just over 3 months
  • 2M+ digital Railcards sold in the first two years
  • App rated 4.7 stars across stores
Web Development
Insurance
N/A
N/A
Madrid, Spain
N/A
  • 400,000+ registered users
  • Almost half of submitted receipts now digital
  • -CHF 9M per year in interaction costs
  • Won three Swiss awards
Web Design, Web Development
Retail
N/A
N/A
Montreal, Canada
N/A
  • +35% mobile conversion rate
  • +13% desktop conversion rate
  • +38% pages viewed per session
  • Page load time cut from 7.2 s to 1.2 s
Content Marketing
Healthcare
N/A
N/A
Stockholm, Sweden
N/A
  • +6% condom sales
  • +8% actual condom use
  • 12th best PR campaign at the 2019 Global Sabre Awards
  • Used by schools across Scandinavia
Content Marketing
Healthcare
N/A
N/A
Stockholm, Sweden
N/A
  • +48% traffic to knowledge pages (1.9M visitors in 2018 to 2.8M in 2019)
  • Set a fundraising record
  • Improved conversion in the gift flows
Web Design, Content Marketing
Travel
N/A
N/A
Charlotte, NC
N/A
  • +62.5% hotel revenue from nights booked (2022-2024)
  • +66% total hotel bookings
  • +21% hotel occupancy
  • +10% share of visitor spending at local businesses
Web Development
Retail
N/A
N/A
London, United Kingdom
N/A
  • +10% search conversion rate year on year with Google Cloud AI Commerce Search
  • +2.2% revenue per user in A/B testing
  • 340,000 products and 26M events audited in 2 weeks; production solution in 12 weeks
Web Design, Content Marketing, Web Development
Manufacturing
10K+ Employees
N/A
Aarhus, Denmark
N/A
  • Conversion reached 0.1% of 25M annual visits within months with no advertising
  • Target: 0.5% of visitors (125,000 baskets averaging 25+ euros) within a year
Web Design, Content Marketing
Finance
N/A
N/A
N/A
N/A
  • +823% broker contact
  • +63% property viewing bookings
  • +30% property detail downloads
  • +25% sales evaluation orders
  • Concept to launch in 3 months
Web Development
Travel
10K+ Employees
N/A
Hong Kong
N/A
  • +62% year-on-year revenue per booking
  • +41% new visits, +49% return visits, +91% organic traffic year on year
Content Marketing, Web Design
Consumer Goods
10K+ Employees
N/A
Amsterdam, Netherlands
N/A
  • Beerwulf orders grew from 400 a week to 400 an hour
  • Golden Dutch Interactive Award, e-commerce, 2018
Web Design
Insurance
N/A
N/A
N/A
N/A
  • +70% total site visits in fiscal 2022
  • +65% organic search impressions in the 6 months after launch
  • +75% clicks from organic search