Verified

What Client-verified actually means

It means the client named in that case study confirmed, themselves, that the results are real — not that they wrote anything, and not a general endorsement of the agency. Each badge belongs to one specific case study and what it claims.

An agency requests verification

They provide the client's work email, on the client's own domain — not a personal address, and not the agency's own.

OpenServed reviews the request

We check that the client's email and website line up before anything gets sent, so an agency can't verify itself or send the request to the wrong person.

The client gets one email, two buttons

"Confirm this is accurate" or "This isn't accurate." No account, no form, no writing — just a click.

The badge appears next to the results

Only the results carry the badge, not the case study's full write-up — because that's specifically what the client was asked to confirm.

The email confirmation isn't the only path to a badge. We also verify a case study through its video testimonial, when one is already published alongside it, at the time it's first added to OpenServed — the client is on record on video, so that counts as confirmation too.

If a verified case study changes

Editing the results, the client, the services, or the source link revokes the badge — the client confirmed the story as it stood, not whatever it gets edited into later. The agency has to request verification again. Cosmetic changes, like swapping the image, don't affect it.

Verified case studies are also what our ranking weighs most heavily — by design, one confirmed result outranks any number of unconfirmed claims.