OpenServed

Long-standing digital creative and experience agency under Publicis Groupe, focused on customer experience and commerce.

32 case studies

Experiential Marketing, Social Media Ads, Content Marketing
Automotive
10K+ Employees
N/A
Auburn Hills, MI
N/A
  • Competitors spent 5x more on marketing
  • 60%+ of test-drivers bought an Alfa Romeo
  • 300+ BMW owners test-drove an Alfa Romeo
  • 580K social media views
  • 440K social impressions
Experiential Marketing, Content Marketing
Real Estate
1K-5K Employees
N/A
New York, NY
N/A
  • 530 million media impressions in 3 days (Nov 17-19)
  • Screen uses 23 million pixels and is ~10 stories high
  • 40 million+ tourists and 125 million+ pedestrians visit yearly
  • Screen fully leased for two years after launch
  • Google leased display for six weeks starting Nov 24 2014
Experiential Marketing, Content Marketing
Automotive
10K+ Employees
N/A
Stuttgart, Germany
N/A
  • 250 test drives at the event
  • 4.5 million video views
  • 10 million press impressions within one week
Experiential Marketing, Content Marketing
Food & Beverage
10K+ Employees
N/A
Atlanta, GA
N/A
  • 1.2 million annual visitors
  • 20 acres in size
  • 12 immersive experiences created
Web Design, UX Recommendations, Content Marketing
Fitness
201-500 Employees
N/A
Boca Raton, FL
N/A
  • 45K additional classes booked during launch week
  • 97% class attendance rate during launch week
  • 83% higher lead gen rate
Web Design, Content Marketing, Branding
Alcohol
5K-10K Employees
N/A
Hamilton, Bermuda
N/A
  • 30% increase in overall sales volume
  • Sales grew from 2.4M to 3.2M cases
  • 4 million votes cast in Margarita of the Year contest
  • 96% brand awareness
  • 79% recommendation rate
Branding, TV Advertising, Social Media Ads
Supplements
5K-10K Employees
N/A
Ewing, NJ
N/A
  • 32% lift in retail sales
  • 63% increase in sales call volume
  • 77% increase in Viviscal.com subscriptions
Experiential Marketing
Non Profit
201-500 Employees
N/A
Denver, CO
N/A
  • 1.4M annual visitors to Denver Botanic Gardens
  • 500,000+ increase in visitorship after exhibit opening
  • Became most popular garden in North America (2014)
Branding, TV Advertising, Influencer Marketing
Automotive
10K+ Employees
N/A
Detroit, MI
N/A
  • 65% increase in site traffic
  • 19% increase in sales across all nameplates
  • 24% increase in online conversation about Cadillac
  • 53% of online conversation positive, up from 30% prior year
  • 3 XT4 vehicles sold on-site on launch day
Branding, Content Marketing, Influencer Marketing
Beauty
10K+ Employees
N/A
London, United Kingdom
N/A
  • 70% of women worldwide feel underrepresented in images they see
  • 2500+ companies & publications using the images
  • 80% of photo collection downloaded in 60+ countries
  • 73% of women say it inspires positive feelings about appearance
  • 40 accolades from 14 international award shows
Experiential Marketing, Content Marketing
Museum & Cultural
201-500 Employees
N/A
Melbourne, Australia
N/A
  • $40M invested in museum upgrades
  • 900+ items available for visitors
  • 54% of visitors were new to cinemas
  • 700+ media stories generated
  • 24M print and broadcast impressions
Programmatic Advertising, Content Marketing, Branding
Bank
10K+ Employees
N/A
Toronto, Canada
N/A
  • 139% of sales benchmark achieved
  • 1% for the Planet is 25%+ of new checking accounts
  • +29% lift in aided awareness, record 71%
  • 88% boost in organic engagement
  • 89% decrease in cost-per-site visit
Content Marketing, Public Relations, Web Development
Beauty
10K+ Employees
N/A
London, United Kingdom
N/A
  • 66+ million Americans experience appearance hate annually
  • $500+ billion annual impact on health, employment, productivity
  • 104 media outlets covered the campaign
  • 1.9B potential reach
  • 19pt lift in brand power in 10 days
Influencer Marketing, Community Engagement, Content Marketing
Sexual Wellness
5K-10K Employees
N/A
Ewing, NJ
N/A
  • 120M total views with no media spend
  • 600K followers gained in just over a year
  • Bareskin Raw sold out on Amazon in under 2 hours
  • 165% increase in organic website traffic
  • 1.7M likes on product launch video
Experiential Marketing, Influencer Marketing, Content Marketing
Hospitality
10K+ Employees
N/A
Bethesda, MD
N/A
  • +14% lift in brand consideration
  • +13% lift in digital ad awareness
  • +6% increase in portfolio affiliation
  • 27M views of gameplay from creators
  • 450M+ earned impressions
TV Advertising, Content Marketing, Web Development
Automotive
10K+ Employees
N/A
Auburn Hills, MI
N/A
  • 116.8M social impressions
  • 1.6M website visits
  • over 2,200% increase in social engagement
  • 32K+ hand-raisers for Ram Revolution
Influencer Marketing, Content Marketing, Community Engagement
Beauty
10K+ Employees
N/A
Columbus, OH
N/A
  • 7.2M impressions
  • 110K livestream views
  • $9.4K in sales, crushing 2K benchmark
  • 216K product impressions
Experiential Marketing, Influencer Marketing, Content Marketing
Automotive
10K+ Employees
N/A
Franklin, TN
N/A
  • +341% boost in share rate vs benchmarks
  • +150% increase in comment rates during live IG story
  • 11M+ reached by influencer efforts
Branding, Content Marketing, Community Engagement
Beauty
10K+ Employees
N/A
Columbus, OH
N/A
  • 46% increase in total impressions (13M TY)
  • 66% boost in engagements (413K TY)
  • 4.4% jump in engagement rate, double brand average
  • 21% drop in negative sentiment YOY
App Development, UX Recommendations, Content Marketing
Retail
10K+ Employees
N/A
Deerfield, IL
N/A
  • 105M active MyWalgreens members (~1 in 3 Americans)
  • 5.1M transactions per day
  • 2.9M loyalty transactions per day
  • 11B service calls per year
Branding, TV Advertising, Content Marketing
Bank
1K-5K Employees
N/A
Honolulu, HI
N/A
  • 12% over ad attention index
  • 8.8% lift in brand awareness on TV
  • 244 ad interaction index (vs industry benchmark of 90)
  • 55% increase in search volume on savings terms
  • 15% drop in cost-per-app start
Web Design, eCommerce Optimization, Social Media Ads
Consumer Electronics
10K+ Employees
N/A
Ridgefield Park, NJ
N/A
  • +71% sales lift on microsite vs Samsung's site average
  • +776% higher order rate from mobile visitors
  • 3 major tech outlets featured the launch
  • Six hero personas designed for the campaign
Branding, Content Marketing, Social Media Ads
Fintech
10K+ Employees
N/A
San Jose, CA
N/A
  • 936M+ impressions and 12M clicks across US, UK, DE
  • 344% spike in PayPal Open traffic
  • 184% increase in marketing-attributed leads
  • $8.6M in pipeline margin
  • 6,900+ sales-qualified leads
YouTube Advertising, Branding, Social Media Ads
Travel
51-200 Employees
N/A
Orlando, FL
N/A
  • 25k reviews audited by custom Gemini agent
  • 1.2k+ characters created with Imagen 3
  • 100k+ seconds of video created with Veo 2
  • 97% of viewers watched full ad on YouTube
  • $0.01 cost per view