OpenServed

Communications Strategy Group (CSG®)

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Communications and marketing firm offering public relations, content marketing, branding, digital marketing, social media, video and web design services.

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41 case studies

National MS Society Client-verified
PPC, Content Marketing, Email Marketing
Non Profit
1K-5K Employees
N/A
New York, NY
N/A
  • 3,028,305 impressions across all channels
  • 33,933 landing page visits
  • 11.8% landing page conversion rate
  • 17.08% average email open rate
  • 14,496 Google Ad clicks
Content Marketing
Aerospace
201-500 Employees
N/A
Denver, CO
N/A
  • Media coverage extended from B2B to B2C outlets
  • Goal of a press release picked up by 10-15 major publications
  • Investor, technology and consumer outlet coverage
Content Marketing, PPC
Non Profit
1K-5K Employees
N/A
Dublin, OH
N/A
  • 572,020 website visits
  • 1,533 new accounts
  • 1,214 media mentions
  • 800M+ total estimated prospective readers
Content Marketing
Finance
1K-5K Employees
N/A
London, United Kingdom
N/A
  • 60% AUM growth from 2012 to 2018
  • 1,045,559 estimated earned impressions in 2017 alone
  • 100+ interviews and media tours booked
  • 10+ fund profiles secured
Content Marketing, Social Media Ads
Toys & Games
10K+ Employees
N/A
El Segundo, CA
N/A
  • ~17 million impressions from micro-influencers and intermediary organizations
  • 15 micro-influencers engaged
  • 6 sustainable development goals supported
Content Marketing
Alcohol
501-1K Employees
N/A
Fort Collins, CO
N/A
  • Expanded from 16 to 50 states
  • 7.7 billion average annual media impressions
  • 15 new beers launched per year on average
  • 4th-largest craft brewer in the U.S.
Content Marketing
Healthcare
10K+ Employees
N/A
Oakland, CA
N/A
  • Mammography rates up from 62% to 72% (goal: 67%)
  • 912 members screened for breast cancer (goal: 476)
  • 191% of member screening goal achieved
Content Marketing
Aerospace
N/A
N/A
Pasadena, CA
N/A
  • Always-on PR program sustaining visibility through a decades-long build
  • Steady coverage in tier-1 media and trade outlets
  • Messaging unified across an international consortium of partners
Content Marketing
Education
N/A
N/A
Reston, VA
N/A
  • 50+ positive placements in leading industry publications
  • 16% year-over-year increase in share of voice
  • 2M+ estimated media readership
Content Marketing, Branding
Aerospace
N/A
N/A
Houston, TX
N/A
  • 10+ bylines placed
  • 15+ executive interviews
  • 5+ airshows and industry events supported
  • 200+ meetings held with Chalet visitors
Content Marketing
Healthcare
N/A
N/A
Englewood, CO
N/A
  • 40+ earned media placements over two years
  • 672M+ estimated media reach
  • 70K+ association members reached through coverage
Content Marketing
Outdoor Recreation
N/A
N/A
Huntersville, NC
N/A
  • 36+ media hits secured over one year
  • 27 published bylines
  • 50M+ reach of published content
Content Marketing
Aerospace
N/A
N/A
Como, Italy
N/A
  • 327% year-over-year increase in media placements over 12 months
  • 34% increase in placements over the following seven months
  • 469% total increase in media placements
Content Marketing
Fitness
N/A
N/A
Denver, CO
N/A
  • 90 media hits
  • 20 million+ total impressions
  • 4 sold-out events
  • 4 local media personality emcees secured
PPC, Social Media Ads
Education
N/A
N/A
Arlington, VA
N/A
  • 11,312 total clicks
  • 4,345,376 impressions
  • 683% increase in website traffic
Content Marketing
Finance
N/A
N/A
Austin, TX
N/A
  • $1 million in new account openings
  • 225 local markets launched
  • 400 broadcast and print stories secured
  • 27,000 unique website visitors from one CNBC story
Content Marketing
Finance
N/A
N/A
Wilmington, DE
N/A
  • 4,000 unique visitors to the microsite in the first month
  • 5,000 page views via an industry publication partnership
  • 3,000 views of 34 videos in the first month
  • 550 new LinkedIn followers
Content Marketing, Branding
Insurance
N/A
N/A
Minneapolis, MN
N/A
  • Expanded into 3 markets over 12 months
  • 13,650 magazines distributed in 2017
  • 5 local influencers activated for the first edition
Content Marketing, Social Media Ads
Medical Device
N/A
N/A
Centennial, CO
N/A
  • 2,500% increase in Facebook- and Twitter-driven leads
  • 1,508% increase in social media traffic to the website
  • 703,891 engaged social media users
  • 16,296 average monthly website visits from social
PPC, Social Media Ads, Lead Generation
Dental
N/A
N/A
N/A
N/A
  • 22,300+ patient leads generated across 15 brands
  • 50% decrease in cost per lead vs pre-CSG performance
  • 32M+ impressions across all brands in 2025
  • $34.25 average cost per lead
Content Marketing, PPC, Web Development
Non Profit
N/A
N/A
N/A
N/A
  • 5,474+ content downloads in 11 months
  • 456+ newsletter sign-ups
  • 12.61% overall click-through rate
  • $7.14 average cost per conversion
  • 72.1M media impressions
Content Marketing
AI
N/A
N/A
N/A
N/A
  • 47 earned media placements in six months
  • 43 reporter interviews secured
  • 292M+ estimated media reach
  • 49% share of voice by volume
PPC, Email Marketing, Content Marketing
Education
N/A
N/A
N/A
N/A
  • 11+ ROAS across TikTok, Pinterest, Meta and Google
  • 43,500+ training registrations
  • 10,000+ resource downloads
  • 11,000+ contact form submissions
PPC, CRO
Education
N/A
N/A
N/A
N/A
  • 10x increase in new accounts (383 vs 42)
  • 4x increase in free trial conversions
  • 50% lower CPC with 6x more clicks
  • 32% reduction in trial acquisition cost