
Soffront Corporation
Visit Website →Software company and marketing services provider offering websites, SEO, PPC, email and text marketing automation, plus a marketing and CRM platform.
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12 case studies
Imagetek Client-verified
- About 20% efficiency increase (75% expected at full rollout)
- 360-degree client view with a customer portal
- All departments integrated in one CRM
- Central incident database for developers worldwide
- Used by all software development teams
- Stable product development time
- Workload, issues and installations managed in one place
- Support and performance metrics developed
- Complete visibility into developer efforts
- Increased sales productivity
- Weeks of man-hours saved through automated task flows
- 360-degree view of contract operations
- Chosen from 15+ solutions via a 100-point RFP
- Revenue up 300% in 3 years
- Business grown without adding staff
- Optimized workflows and automated processes
- 70% of orders automated within five months
- About $100,000 saved per year
- Replaced the equivalent of two full-time order processors
- Live within a month on a hosted CRM
- One corporate-wide customer database
- Improved collaboration across divisions
- $15,000+ saved already
- Reduced time calculating margins and job costs
- Central information for all departments
- About 20% efficiency increase (75% expected at full rollout)
- Centralized lead tracking and better forecasting
- Improved focus of sales cycle and campaigns
- Customer portal for quick access to information
- Improved customer service
- Automated processes increased productivity
- 30% company-wide efficiency improvement
- One system for sales, support and development
- Higher customer satisfaction
- ~20% net increase in new service contracts in one year
- Dozens of spreadsheets and databases eliminated
- Improved customer service