Imagetek
Results
Client-verified- About 20% efficiency increase (75% expected at full rollout)
- 360-degree client view with a customer portal
- All departments integrated in one CRM
Industry
Technology
Employees
N/A
Location
N/A
Services
Lead Generation
Duration
N/A
Budget
N/A
“Both products met all of our needs, but Soffront was more powerful. We came to realize that by using Soffront, our capabilities were limitless.”
Problem
Imagetek, an enterprise content management and business process automation provider, was outgrowing its customer management and lacked a complete view of its clients.
Solution
After a six-month evaluation, Imagetek chose Soffront's CRM to bring all departments into one system with a 360-degree client view and a customer portal, saving time and raising efficiency by an estimated 20%.