Native Physical Therapy
Results
Client-verified- 100% booking rate from leads who leave messages
Industry
Physical Therapy
Employees
1-10
Location
Annapolis, MD
Services
AI Receptionist
Duration
N/A
Budget
N/A
“Time and money are two resources that you lack when you first start a business. Smith.ai has definitely saved me on both ends. - Dat Cao, Founder, Native Physical Therapy”
Problem
Native Physical Therapy is a solo Maryland practice that treats patients one-on-one. About 75% of patients prefer to call rather than book online, and many calls came while he was mid-session, so follow-up calls lacked context and felt awkward.
Solution
Smith.ai's AI Receptionist answers calls 24/7 with custom FAQs and qualification questions that surface patients' deeper goals, blocks spam and sends instant call summaries. Leads who engage and leave messages book at a 100% rate.