Qure
Results
Client-verified- 144.9% growth in email and SMS revenue
- 64% of channel revenue from automated flows
- 76% year-over-year growth in returning customers
Industry
Beauty
Employees
N/A
Location
N/A
Services
Email Marketing
Duration
N/A
Budget
N/A
“Working with Chronos feels like being an extension of our team, almost like an internal resource. The amount of touchpoints we have, the level of communication, it really feels like you guys are very integrated into our business. That's why it never made sense for us to look elsewhere. - Matt Orlić, Co-founder and CEO, Qure”
Problem
Qure, an at-home skincare-device brand, had first worked with Chronos in 2020 on its initial lifecycle flows. As the brand scaled hard, it returned in July 2023 needing to keep growing email and SMS revenue and grow its returning customers.
Solution
Chronos Agency continued building out the lifecycle program: automated flows rose from 22% to 30% of revenue, welcome sends were routed by skin concern with before-and-after proof and verified-customer testimonials, and the subscriber list grew roughly 5.7x. Email and SMS revenue grew 144.9%.