DiscoverMyBusiness
Results
Client-verified- Answer rate up to 100% from as low as 20%
- 10% average increase in booking rates
Industry
Marketing
Employees
11-50
Location
New York, NY
Services
Virtual Receptionist
Duration
N/A
Budget
N/A
“To everybody who is looking for an answering service, I think Smith.ai is the best. - Yauheni Chvanau, CEO and Founder, DiscoverMyBusiness”
Problem
DiscoverMyBusiness, a digital marketing agency, saw its clients fail to answer or handle many of the leads its campaigns generated. Inconsistent call-handling quality, unreliable responsiveness and poor integrations stunted the revenue its work should have produced.
Solution
The agency moved clients to Smith.ai's 24/7 virtual receptionists, with overflow answering, CRM integration and appointment booking, plus per-call pricing with free spam blocking and sales-call screening. Client answer rates rose to 100% from as low as 20%, and booking rates rose about 10%.