Convert It Marketing
Results
Client-verified- 122% increase in captured calls
- Inbound call answer rate rose from 45% to nearly 100%
Industry
Marketing
Employees
11-50
Location
Fort Lauderdale, FL
Services
Virtual Receptionist
Duration
N/A
Budget
N/A
“Our clients who have these services are happier, spend more with us, and churn at a lower rate. This has been a home run for us at Convert It Marketing! - Zeke Silvani, Convert It Marketing”
Problem
Convert It Marketing, which runs marketing for small and solo law firms, found through CallRail that a third of the inbound leads it generated for clients went unanswered. Law firm clients answered an average of only 45% of inbound calls.
Solution
The agency paired Smith.ai's 24/7 call answering and intake with CallRail call tracking in a productized offering called Conversion Pro. Every call is answered, recorded, tracked and attributed, lifting the answer rate from 45% to nearly 100%.